Oh yeah, I remember, Snapdeal has another problem too, if you wanna replace a product, you have to firstly give Snapdeal the faulty product which can take up to 3 days for the courier to pick up then you have to wait for the product to get verified that the customer has not done anything to it and then after that they start the process of replacement, unlikely Flipkart.com which replaces the product on-site, I strictly suggest not to buy from Snapdeal.com, this is my last product from there, buy from Flipkart.com or Amazon.com if you can, don't buy from Snapdeal.

After the launch of Android 6.0 Marshmallow, big brands started working on the development immediately. And some small Chinese smartphone brands kept announcing that they will release the update. However, just a few brands kept their words. It's glad to see that Oukitel keeps the promise and devote the sources to deliver better user experience. They released a short video shows that the K10000 is running Marshmallow. Customers will get the Android 6.0 update via OTA soon as the engineers are optimizing the ROM.

So guys, like a fool 2 minutes before the sale started I started staring at the screen and watching the counter as if my life depends upon it. So as the moment came I immediately clicked on the ‘BUY’ button and I was exhilarated to see that I was able to pick up this phone on Flipkart.

I then like a stupid fool started gloating over this as if I have achieved something, as if I have won a gold medal or something.

All this is OK, fine till I started using the product. There are glaring defects in this product.

1. It heats up very fast once you start browsing the internet, use the apps like whatsapp or play games like Temple Run.

2. The MI browser keeps crashing and displays the POPUP every now and then. “We are sorry that MI Browser is not working. Click the send report button to submit the Bug report or click on close button”.

3. It hangs when you are clicking photos and there is an incoming call at the same time.

So my euphoria over the possession of a phone which was difficult to get in the first place turned in to disappointment. This journey from feeling like a winner to ending up like a looser just took 2-3 days.

For all the prospective buyers please beware that please don’t get in to this cheap thrills business.

I reported this to Flipkart with the request to please

1. Fix this phone

OR

1. Exchange this product for a new phone if sure that the new product will not have such defects

OR

1. Give me a refund.

I got a call from the Flipkart executive that they are willing to replace defective phone with a new phone provided I have the original packing. And my god damn luck, I don’t have the original card board packing.

If anyone with little bit of common sense is hearing out there, I don’t need a new phone. I just need a phone without any defects.

I challenge any one from Xiomi / Flipkart to deny that these defects are figment of my imagination and Xiomi Note -4G is a good product.

Also I think we Indians have to learn that all this propaganda of asking you to register and keep you with awaited breath for the sales to begin is a false propaganda. Xiomi Red Note – 4G is just an ordinary product and not something to gloat over. I wish that Xiomi / Flipkart start treating Indian customers with little bit of respect and provide quality phones in the Indian market.

There is no organization that does not value their customers as they are the ones driving the entire business. It's a fact that every customer is important and many customers genuinely express their inconvenience. On the contrary, there is a whole new category of customers who choose to pick up the sword of social media platforms to ambush the budding startups.

Having a few years of experience working with startups, my personal experience compels me to write this blog in support of such firms who get to deal with a lot of crap like that. It is sad to have witnessed that a customer is called a king for a purpose which is surely not being fulfilled in today's date.

None of the customers possess the traits that a judicious king would possess in order to rule over his kingdom. Now days, despite having the choice of plethora of kingdoms, a customer opts to beat around the bush and only criticize.

This is just one example that I am quoting and you might wanna trust me that there are many like this one. While selling your items online, one is literally selling unwanted items and looks for some value in order to upgrade to a better technology.

Now you need to understand that one has to be honest enough to provide the exact details of their items in order to get a better price. I have witnessed the sheer stupidity of customers who do not understand the importance of a display in a smartphone. For a startup, getting the dead pixels or a broken screen fixed can cost a lot whereas a customer may treat that as "just a scratch".

In such a scenario, the customer is making a fool of himself and the poor startup who still tries to negotiate and requote the price to the customer and still offers a price in four digits only gets belted "shamelessly" on each and every social media platform.

It is not a good sight to have on any given day when an employee (also a customer within) logs on to his or her panel to see such stupidity. What may seem as a grievance to the entire world may actually result in being just a sheer stupidity.

"Cos what you see may not be the entire truth but only your perception".

P.S. - Be a responsible customer. Always read the terms & conditions before you write a negative review for a firm, whether established or a startup. Last but not the least, get away with the "chalta-hai attitude."

"Views are my own" - Issued in public interest - "Fun-hith mein jaari"

As we all know, letters for contacting and communication has withdrew from our life for many years. With the rapid development of science and technology in the modern society, we are in favor of iPhone 6S and always enjoy the convince that mobile phone bring to us, as long as you have someone’s contact number, you can take up your iPhone 6S to click his contact number and begin to talk to him or her, no matter how far this people is from you.