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Rahul Dhingra
Rahul Dhingra ✓
Last Reply: 1 day ago

Why do they ask you to turn off Find My Mobile before repair?

I understand why Find My Mobile is useful if the phone gets lost, but I noticed Samsung asks users to disable certain security features before handing the phone over for repair. Why is that necessary?
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5 Replies
Anushka Sharma
Anushka Sharma
1 day ago
I wondered about this too. It’s more about allowing proper testing after the repair.
Samiya Khan
Samiya Khan
1 day ago
I wondered about this too. It’s more about allowing proper testing after the repair
Samiya Khan
Samiya Khan
1 day ago
Security features can restrict some repair and testing procedures.
Rohan Pal
Rohan Pal
1 day ago
It is mainly to remove security restrictions so the technician can properly test and repair the device.
Rohan Pal
Rohan Pal
1 day ago
Security features can restrict some repair and testing procedures.
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