Intex is one of the worst companies in India which aims to become big internationally. But for an 'internatioa company ' handling of complaints and service is very poor. NDTV had recently had promoted and many went gaga over a sub 8000 octa core phone. I purchased one from an reliance digital outlet one of the many dotting the courntry trying to bring cheap phones and making available all the phones at affordable prices. I was cheatedt into buying a phone intex octa i5 but i forgot one important thing and i am still learning the lesson. THis phone didnot have a microphone an important component of any phone. I give it for service at the authorised service centre because i discovered this deficiency after 10 days. The phone was purchased on 20 april and it was handed over to for service 30 april 2015. And I dont know when I will see the phone again. I am getting prepared to receive the minus microphone dud octa i5 phone. Beware before you buy promoted products. Quality Assurance is the latest casualty in this race to the .top.